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PRODUCT INFORMATION

Check a product code

Enter the code printed on your product packaging to see whether a matching record is registered in this website’s lookup database.

✓ Code-based lookup ✓ Mobile-friendly ✓ Simple instructions

Product code lookup

Enter the code exactly as it appears on the packaging.

Submit only the product code. Do not enter personal information.

HOW IT WORKS

Three simple steps

Use the lookup to check for a matching database record.

01

Locate the code

Look for a printed code or reference on the product packaging.

02

Enter it carefully

Type the letters and numbers. Spaces and hyphens are ignored.

03

Review the result

Check any product or batch information returned by the database.

No matching record?

Check the code for typing errors and try again. A missing record does not, by itself, prove a product is counterfeit. Contact the relevant manufacturer or authorized source for independent confirmation.

HELP CENTRE

Frequently asked questions

What does this lookup check?

It checks whether the submitted code matches a record registered in this website’s database.

Does a matching code prove authenticity?

No. A database match is not independent proof of manufacturer authorization or product authenticity. Seek confirmation from an authorized manufacturer source where available.

What if my code is not found?

Recheck the letters and numbers. If it still does not match, contact the appropriate manufacturer or seller for further assistance.

This tool reports records in this website’s database only. It does not independently certify products or establish manufacturer authorization.

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