Terms & Conditions

1 General

1.1 The term "Whole Melt Extracts", "us" or "we" refers to the owner of the website, whose registered office is in California.

1.2 The term "you" refers to the user or viewer of our online store.

2 Products and Pricing

2.1 We strive to ensure that all product descriptions and prices on our website are accurate. However, we reserve the right to correct any errors or inaccuracies and to update information at any time without prior notice.

2.2 All prices displayed on our website are in US dollars and are inclusive of applicable taxes unless otherwise stated.

3 Orders and Payment

3.1 By placing an order on our website, you are making an offer to purchase products from us. We reserve the right to accept or decline your order for any reason, or to limit quantities.

3.2 Payment must be made in full at the time of placing your order. We accept CashApp, Zelle, PayPal, crypto and Apple Pay.

3.3 Once your order is placed, you will receive an order confirmation email. This email confirms that we have received your order; it is not an acceptance of your order.

4 Shipping and Delivery

4.1 We aim to ship orders promptly after payment has been confirmed. Delivery times may vary depending on your location.

4.2 We charge a flat-rate shipping cost, which is displayed at checkout.

4.3 We are not responsible for any customs fees, duties or taxes incurred during shipping.

5 Returns and Refunds

5.1 We want you to be satisfied with your purchase. If you are not completely satisfied, you may return the product(s) within 14 days of receipt for a refund or exchange, subject to the terms of this policy.

5.2 To initiate a return, please contact our customer service team at info@wholemeltextractofficialshop.com or (707) 218-5919. Products must be returned in their original condition and packaging.

6 Privacy

6.1 We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use and protect your information. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

7 Intellectual Property

7.1 All content on this website, including but not limited to text, graphics, logos, images, audio clips and software, is the property of Whole Melt Extracts or its content suppliers and is protected by copyright and other intellectual property laws.

7.2 You may not reproduce, modify, distribute or republish any content from this website without our prior written consent.

8 Limitation of Liability

8.1 To the fullest extent permitted by law, Whole Melt Extracts shall not be liable for any indirect, incidental, special, consequential or punitive damages, including but not limited to damages for lost profits, revenue, goodwill, use, data or other intangible losses arising out of or in connection with your use of, or inability to use, our website or products.

9 Changes to These Terms

9.1 We reserve the right to update or modify these terms and conditions at any time without prior notice. Changes are effective immediately upon posting on this website. It is your responsibility to review these terms and conditions periodically for changes.

10 Contact Us

If you have any questions about these terms and conditions, please email info@wholemeltextractofficialshop.com, call (707) 218-5919, or use the live chat button at the bottom left of the page.