Whole Melt Extracts FAQ
Answers about Whole Melt Extracts products, ordering, delivery and responsible use. Search below or browse by topic.
About Whole Melt Extracts
What is Whole Melt Extracts?
Whole Melt Extracts is a cannabis concentrate brand offering dual chamber carts and disposable vapes, live resin sugar, hash rosin, wax, shatter and 50/50 resin. Browse the full range in our shop.
Which product categories do you carry?
We list five main categories: carts and disposables, live resin sugar, concentrates (including hash rosin, wax and crumble), shatter and 50/50 resin. We also list bulk and wholesale options.
How can I contact you?
Email info@wholemeltextractofficialshop.com or call (707) 218-5919. You can also use our contact page.
Products
What is a dual chamber cart?
A dual chamber device holds two separate oils, so you can get two flavors or strains in one cart or disposable. See each listing for the exact flavors and size.
What is live resin sugar?
Live resin sugar is a wet, crystalline concentrate made from fresh-frozen plant material. It is valued for its aroma and flavor and has a grainy, sugar-like texture.
What is hash rosin?
Hash rosin is a solventless concentrate made by applying heat and pressure to cannabis flower or hash. No chemical solvent is used in the process.
What is the difference between shatter and wax?
Shatter is translucent and glass-like and snaps into pieces. Wax is opaque and soft or crumbly. The difference comes mainly from how the extract is handled after extraction. Read more in our guide to cannabis concentrates.
What is 50/50 resin?
A 50/50 product combines two strains in equal parts, giving a blended flavor and effect profile.
Ordering and delivery
How do I find a specific product?
Use the search box and category filters on the homepage collection, or search the shop, then open the listing.
Is every product always in stock?
Not always. Each listing shows current availability.
Do you offer wholesale or bulk orders?
Yes. Our Order Bulk category lists multi-packs and master boxes. Contact us for details.
How does shipping work?
We process and ship orders 24/7. Orders received early in the day are usually shipped the same day, and you receive a tracking number once your order is dispatched.
What is your returns policy?
If something is wrong with your order, such as a damaged, missing or incorrect item, contact us as soon as it arrives and we will help put it right. Please report any issue promptly and keep the product and its packaging.
Which payment methods do you accept?
We currently accept PayPal, CashApp, Chime, Zelle, Bitcoin, Apple Pay and more. After checking out, contact us via the Live Chat or WhatsApp button and request a payment address for your preferred method, and our team will assist you.
Safety and legal
Who can buy from Whole Melt Extracts?
Adults 21 and over, where cannabis sales are legal. Check your local laws before ordering.
Are your products legal where I live?
Cannabis laws vary by country, state and city. It is your responsibility to check the rules where you live before you buy. Read our guide to cannabis laws and safe storage.
How can I verify a product's quality?
Use our product code lookup to check a code against our database, and see our vape cartridge safety guide for what to check on any product. For documentation on a specific batch, contact us before you order.
I am new to concentrates. Where should I start?
Start with a very small amount and wait before taking more, because concentrates are far stronger than flower. Read our potency and dosing guide.
How should I store my products?
Keep them in their original labeled packaging, locked away and out of reach of children and pets, in a cool, dark place away from heat and sunlight.
Can I drive after using cannabis?
No. Cannabis impairs reaction time and judgment. Do not drive or operate machinery after use.